Do you have a minimum order? Yes, our minimum order is:
4 lbs. (1/2 gallon) per flavor - Liquid - Standard Flavors
25 lbs. per flavor - Liquid - Specialty Flavors
10 lbs. per flavor - TeaFlakes
In addition to the above quantity minimums per flavor, the dollar minimum for all orders is $200.00. How long will it take for my order to be shipped? When will my order arrive? Our typical production lead time is 10 to 14 working / business days from the time we receive your order till the product ships. Do you accept credit cards? Yes. We accept Visa, Master Card and American Express. How are your products shipped? We typically ship via UPS. Larger quantities will be shipped via a freight/trucking company.
If you would like us to use your UPS or Fed Ex account for billing we can accommodate.
How much will shipping cost? Shipping depends on the weight ordered and the location being shipped to. All of our flavors are shipped from our production facility in New Jersey. Shipping costs are determined when the order is packaged [boxed with packing materials] for shipping and weighed. Can I have a printed list of all your prices? Do you have a price list? I don't see prices here. We do not print or publish a price list. Please contact us for pricing [201.784.8188]. What size containers do you offer? We ship in:
4 lb.(1/2 gallon) - Plastic Container / Jug
8 lb. (1 gallon) - Plastic Container / Jug
25 lb. - Steel Can [with pour spout]
40 lb. - Steel Can [with pour spout]
15 [120lb.] Gallon Drum
30 [220 lb.] Gallon Drum
55 [440lb.] Gallon Drum
Are your products Kosher? Our products are kosher certified by the Orthodox Union [OU]. Are your flavors gluten free? Yes, all of our flavors are gluten free. Do any of your flavors contain Diacetyl? None of our flavors contain Diacetyl. How do I order? Orders are accepted by telephone, fax or email: Tel: 201.784.8188 Fax: 201.784.5501 Email: email@example.com I did not see the flavor on your list I am looking for. Do you have more flavors available then what is listed here on your web site? Our web site lists our most popular flavors. Please contact us if your interested in flavor that you do not see here. Can you send me a flavor catalog? Our web site lists our most popular and most sold flavors, if you do not see something here you are looking for, please contact us. How do I sample your flavors? We send out 1 oz. samples of any of the flavors you would like to try. You may request samples of our flavors via our sample request page by clicking here.